A wire pokes or rubs
Temporarily cover the area with orthodontic relief wax. Do not cut the wire yourself. Call promptly.
For kids, teens & adults
Braces SOS: first aid for your appliance
A wire bothering you, a loose bracket or a missing tray? Call us to discuss what to do next and arrange an appointment. This guidance helps you manage until an examination.
When to get help immediately
For a dental injury, severe pain, increasing swelling, fever or persistent bleeding, contact the practice or emergency dentist immediately. Breathing difficulty or a suspected inhaled part: call 144. Do not wait for an online appointment.
Dental injuries & general emergenciesWhat happened to your appliance?
Let the practice know about small faults too. Parents can help children contact us.
A bracket or band is loose
Leave parts attached to the wire in place. Keep fully detached parts and bring them in. Arrange a repair appointment.
Pressure after fitting
Mild pressure may occur initially. Choose soft foods and cover rubbing areas with wax. Call for severe or persistent discomfort.
A removable appliance is damaged
Keep parts in the appliance box. Do not wear it with sharp edges or a poor fit. Do not glue or adjust it yourself; call.
An aligner or appliance is lost
Call promptly. We will discuss replacement and what to wear next. Do not move to the next tray on your own.
A fixed retainer has come loose
Arrange a prompt check. Do not pull it or glue it yourself. Temporarily cover a rubbing area with orthodontic wax.
Help us prepare your appointment
Tell us the type of appliance, the problem and when it started. Mention pain or injuries. Bring the appliance and loose parts to the appointment.
Was your appliance fitted at another practice? Tell us which one. We will discuss immediate help and ongoing care with you.
When our practice is closed
The SSO lists this emergency dental service for Burgdorf and the surrounding area:
0900 422 420CHF 1.98 / min. · Rate listed by Spital Emmental ↗
SSO · Dental emergency ↗144
For breathing difficulties, rapidly increasing swelling with swallowing or breathing problems, or any life-threatening situation, call 144 immediately.
Professional information
This guidance is general. We discuss the appropriate action for your appliance with you personally.